Audio detection times out
Detection uploads a short recording. On a slow or unstable connection the upload can stall and you'll see a connection error. Try faster Wi-Fi or cellular.
What you might see:
- "No Internet Connection": your phone is offline. On iPhone, RecitID checks before it starts recording and again before uploading; on Android, a banner shows it.
- "Connection error" with "Check your internet and try again": the upload didn't finish. On iPhone, RecitID stops waiting after about 30 seconds.
- On iPhone, "Too many requests. Please wait a moment.": lots of detections were sent in a short time. Wait a minute and try again.
- On iPhone, "Service temporarily unavailable." or "Service is under maintenance.": the problem is on our side. Try again a little later. On Android these show as "Connection error".
- In Auto-Detect, after 5 failed attempts in a row: "Connection lost. Please check your network and try again." On Android: "Connection lost — auto-detect stopped".
What to try:
- Tap "Retry". The recording is short, so a second attempt often works once the signal improves.
- Switch between Wi-Fi and mobile data. Public Wi-Fi in mosques, cafés and airports can block or slow uploads until you've accepted its sign-in page.
- Move to where the signal is stronger. In large buildings, a spot near a window or the entrance often helps.
- Turn Airplane Mode on and off to reset the connection.
- Close and reopen RecitID.
Good to know: a detection that fails because of a connection or server error isn't counted as one of your daily detections, because nothing was identified. If detection works on Wi-Fi but not on mobile data, check that mobile data is allowed for RecitID in your phone's settings.