What if the Scanner gets something wrong?

Use "Fix recognition" in the result's "…" menu. You can edit the recognised Arabic to correct OCR mistakes and re-analyse to get a corrected result. If the text was read correctly but the answer is still wrong, send a report with "Report incorrect result". Reports help us improve the Scanner over time.

To correct the text:

  1. On the result, tap the "…" button ("More actions").
  2. Tap "Fix recognition". The "Fix Recognition" screen opens.
  3. Under "WE READ THIS", edit the Arabic, or tap "Paste from Clipboard" to replace it with your own copy.
  4. Tap "Re-analyze". On iPhone the button only becomes active once you've changed something.

For an image that RecitID analysed as a picture rather than text, the field is "HINT (OPTIONAL)" instead. Type a short hint, such as the book or topic, and re-analyse.

To report a wrong result:

  1. Tap "Report incorrect result", from the "…" menu or the link under the result.
  2. Choose what went wrong: "Wrong source", "Wrong text", "Should have matched", "Wrong type" or "Other".
  3. Tap "Send". You'll see "Thanks — your report was sent."

A report never uses one of your daily scans. It doesn't include your photo or your email address.

Other options:

  1. "Scan again" lets you retake the photo with better light or focus.
  2. Pasting the text ("Paste Arabic text") skips the camera entirely, which is useful when the print is small or decorative.

Good to know: a correction is sent as a new scan of the text you entered.

Still need help?

Email us and we'll get back within one business day.

support@recitid.ai